Privacy Policy

Welcome to RadiantSweep Services! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

  1. Information We Collect
    We collect the following types of information:

    1. Personal Information:
      • Name, email address, phone number, and billing address when you book a service.
      • Payment details (processed securely through third-party payment providers).
    2. Non-Personal Information:
      • IP address, browser type, device information, and usage data collected automatically through cookies and analytics tools.
      • Customer preferences and feedback to improve our services.
    3. SMS and Communication Data:
      • If you opt in for SMS notifications, we collect your phone number and messaging preferences.
      • Messages sent to and received from RadiantSweep for appointment reminders, updates, or promotions.
  2. How We Use Your Information

    We use your information to:

    • Provide and manage cleaning services, including appointment scheduling and confirmations.
    • Process payments securely.
    • Send service-related updates, promotional offers (with consent), and customer support messages.
    • Improve our website and services through analytics and customer feedback.
    • Comply with legal obligations and prevent fraudulent activity.
  3. How We Share Your Information

    We do not sell or rent your personal data. However, we may share your information with:

    • Service Providers: Third-party payment processors, scheduling software, and communication platforms.
    • Legal Authorities: If required by law or to protect against fraudulent activity.
    • Business Transfers: In the event of a merger, acquisition, or business restructuring.
  4. Your Choices and Rights
    • Opt-Out of Marketing: You can unsubscribe from promotional emails and texts at any time by replying STOP to SMS or clicking Unsubscribe in emails.
    • Manage Cookies: Most browsers allow you to control or disable cookies.
    • Request Data Access or Deletion: Contact us at [insert email] if you wish to review or delete your personal information.
  5. Data Security
    We implement industry-standard security measures to protect your data. However, no online platform is 100% secure. Please take steps to safeguard your information when using our services.
  6. Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for their privacy policies, so please review their terms before sharing your information.
  7. Changes to This Policy
    We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
  8. Contact Us
    If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting RadiantSweep Services! Your privacy matters to us.